Christopher Warner Studies and thoughts, usually in coherent fashion.

Issue Department Detector for Roundup

Could find no samples for immediate team/department email on issue creation for Roundup. There used to be one that was shipped with it but that code is broken. Anyway, I needed it so I had to waste my morning writing it. The roundup api is a bit hairy but this example is simple. You'll need to modify your tracker schema and it will send an email on creation of a ticket or issue to a specific department or team address. Obviously if you change the order or mapping you'll need to update that in the detector code. Cheers!

# Copyright (c) 2011 Christopher Warner - cwarner@kernelcode.com (http://cwarner.kernelcode.com)
#
# Permission is hereby granted, free of charge, to any person obtaining a copy
# of this software and associated documentation files (the "Software"), to deal
# in the Software without restriction, including without limitation the rights
# to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
# copies of the Software, and to permit persons to whom the Software is
# furnished to do so, subject to the following conditions:
#
#   The above copyright notice and this permission notice shall be included in
#   all copies or substantial portions of the Software.
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# THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
# IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
# FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
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# SOFTWARE.
#
from roundup.anypy.sets_ import set
from roundup import roundupdb, hyperdb

def deptissue(db, cl, nodeid, oldvalues):

    # get all message info
    create = cl.generateCreateNote(nodeid)
    dept_id = cl.get(nodeid, 'department')
    print dept_id

    ''' BUILDING DEPARTMENT '''
    # You have to know the id mapping
    #  technically we could find this

    if dept_id == '1':
        for msgid in cl.get(nodeid, 'messages'):
            try:
                print "Alerting Building Engineering Department"
                cl.send_message(nodeid, msgid, create, ['christopher.warner@drms.dla.mil'])
            except roundupdb.MessageSendError, message:
                raise roundupdb.DetectorError, message

    elif dept_id == '2':
        for msgid in cl.get(nodeid, 'messages'):
            try:
                print "Alerting Technology Department"
                cl.send_message(nodeid, msgid, create, ['Technology EMAIL ADDRESS HERE'])
            except roundupdb.MessageSendError, message:
                raise roundupdb.DetectorError, message

    elif dept_id == '3':
        for msgid in cl.get(nodeid, 'messages'):
            try:
                print "Alerting Research Department"
                cl.send_message(nodeid, msgid, create, ['RESEARCH EMAIL ADDRESS HERE'])
            except roundupdb.MessageSendError, message:
                raise roundupdb.DetectorError, message
    else:
        print "Department doesn't exist"
        pass

def init(db):
    # check on create of ticket
    db.issue.react('create', deptissue)